Heraklion airport VIP service and lounge

Heraklion airport VIP service and lounge

4.4/5

Excellent
786 reviews
from
£46.00
Free cancellation
Printed ticket only
Validity: Flexible
Why you’ll love this…
  • Heraklion Airport VIP Service
  • Greeting on arrival
  • Fast track through check-in and security
  • Use of the comfortable VIP Lounge
  • Complimentary snacks, drinks and Wi-Fi
What to expect

Make your wait at the airport a breeze with our VIP airport service. Avoid all the usual hassle as you're fast tracked through check-in and security to enjoy unlimited drinks, snacks, Wi-Fi and more in the exclusive departure lounge. An altogether more relaxed way to round off your stay.

Greeted at Heraklion Airport's departure terminal, the VIP service sees you sail through check-in and security with our fast track pass – giving you more time to take advantage of the comfortable VIP lounge and all its benefits.

Inside, you've access to complimentary coffee, tea, water, soft drinks and snacks, as well as selected alcoholic beverages too. What's more, there's unlimited free Wi-Fi and access to TV, magazines and newspapers, allowing you to relax right up to take off.

Read more
What's included
  • check Access to the VIP lounge for 90 minutes
  • check Complimentary soft drinks, selected alcoholic beverages and snacks
  • check International newspapers and magazines
  • check Wi-Fi access
What to remember
  • Please note, the VIP Lounge is not available for the following airlines: Aegean Airlines A3, Air France AF, Animawings A2/AWG, Bulgarian Air BUC, Corendon XR/CD/CXI, Cyprus Airways CY, Eurowings Discover Airlines 4Y/OCN, Freebird Airlines FHM/X9, Lot Polish Airlines LO/LOT, Lufthansa LH, Royal Dutch Airlines KL/KLM, Scandinavian Airlines SK, Smartlynx ART/6Y/LYX, SkyupMalta U5, Sundair SR/SDR/CBX, Tarom RO/ROT, Vueling Air VY
  • Mandatory fields that you must fill in order to book include full names of all passengers and ages of travelling children, flight details, hotel name and number of baggage items
  • Please note, lounge is only accessible two hours prior to departure and you're able to stay for up to 90 minutes
  • Transfer service from your hotel to the airport is not included
  • On arrival, look out for TUI Airport Reps located outside of departure area
  • There are no bathrooms inside the VIP lounge
  • Opening hours of the VIP lounge are 07:00 to 22:00
  • Pets are not permitted in the VIP Lounge
  • Just so you know, our greeting and assistance service is available exclusively for departures from Heraklion Airport
Read more
Provider
TUI Hellas Travel, Tourism and Airlines SA, with Tax Number 094469778 and Travel License Number 0261Ε60000126100
Booking fee
Good news! No extra fees are applied to this booking.
Cancellation policy
Receive a 100% refund if you cancel up to 1 day before the experience begins.

What people say about this experience

Excellent

4.4 /5

Based on 786 reviews from verified customers


Review categories

Service

4.5/5

Value for money

4.2/5

Staff

4.5/5

Safety

4.5/5


54%
37%
8%
1%
0%

Sort by:

  • T

    TUI Musement Traveler

    Verified booking

    4

    14 July 2025

    Money well spent.Wizzed through check in and security and taken to the lounge. Not particularly impressed by the lounge . Drinks although in fridges were warm and food was just about ok. It was worth it though just for the air conditioning. Would definitely consider using in the future.

  • T

    TUI Musement Traveler

    Verified booking

    5

    15 May 2025

    I feel this was worth every penny, being escorted from the outside of the airport and fast tracked through check-in / bag drop and security leaving plenty of time to sit in the very plush lounge for a good hour or so really helps to reduce travel stress. They offered decent snacks and drinks as well

  • T

    TUI Musement Traveler

    Verified booking

    4

    12 May 2025

    The lounge was an oasis of calm and the service available was very good although the food choice was a little limited to just rolls, sweet doughnuts & muffins. The drink choice was very good. We were glad to have booked. Lounge name was also different to the paperwork which is confusing.

  • T

    TUI Musement Traveler

    Verified booking

    3

    6 May 2025

    We used the Heraklion lounge. The food on offer was average, drinks choice was good and there were comfy chairs in a quiet environment. We were told we would be escorted to our gate through priority passport control but no one turned up. Would not use again. Felt it was very expensive .

  • T

    Terpo

    Verified booking

    3

    24 October 2025

    Travelled with family


    Wir schätzen es, bevorzug durch den Check In Prozess und die Sicherheitsbereich zu kommen. Die Lounge sieht ganz schön „gerockt“ aus. Das Mobiliar hat reichlich Macken und ist unbequem. Es war sehr voll. Es gab viel zu wenig Steckdosen. Essen und Trinken war okay. WLAN lief stabil. Es ist bedauerlich, dass es kein WC gibt. Die öffentlichen Toiletten sind gruselig (wie der gesamte Flughafen). Dennoch ist man am Ende froh, in der Lounge und nicht außerhalb zu sein.

  • M

    Maria

    Verified booking

    5

    9 October 2025

    Travelled as a couple


    Der Service ist hervorragend und an diesem schrecklichen Flughafen eigentlich notwendig. Ohne diesen Service der Flughafen gar nicht auszuhalten.

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